FAQ
Collapsible content
What materials are used in your dolls?
Our dolls are made from organic cotton, and the teether is crafted from natural beechwood, ensuring they are safe for babies.
How should I clean my dolls?
For best results, spot clean only and lay flat to dry. If a more thorough cleaning is needed, hand wash in cold water without submerging, and lay flat to dry.
How do I clean the beechwood teether?
The beechwood teether can be wiped clean with a damp cloth. Avoid soaking it in water.
What age are your dolls suitable for?
Our dolls are suitable for zero months and up. However, they should always be used under supervision, and babies or children should never sleep with them.
Are your dolls safe for babies to chew on?
Yes, our dolls are safe for teething as the beechwood meets safety standards and requirements for children’s toys, ensuring they are safe for babies to chew and play with.
Do you offer custom designs or colors?
We do not offer custom designs at this time. However, feel free to email us at hello@bahboobaby.com if you have any inquiries about this.
How long does shipping take?
Shipping takes approximately 7-10 business days. Please see our Shipping/Return policy for more details.
Can I return or exchange my doll?
Yes, we accept returns and exchanges within 14 days of receiving your order. Items must be unused and in their original packaging.
Do you offer gift wrapping?
We do not offer gift wrapping; however, each doll comes beautifully packaged in a keepsake box, complete with stationery that provides details about the doll.
How can I contact customer service?
You can reach our customer service team via email at hello@bahboobaby.com.
Are the dolls tested for safety?
Yes, all our dolls undergo rigorous safety testing to ensure they meet the highest standards for children's toys.
Can the dolls be used for play and comfort?
Absolutely! Our dolls are designed for both play and comfort, providing a soothing companion for babies. Each doll also comes with a storybook to enhance the play experience.
Do you ship worldwide?
Currently, we are only shipping within the United States. We hope to expand our shipping options in the future to reach more families around the world. For now, if you’re located outside the U.S. and interested in our products, please stay tuned for updates, or reach out to us at hello@bahboobaby.com with any questions!